qerranews 
KYC Completed, But Tokens Missing
The Pi Network community is reeling as an increasing number of users report missing token balances even after successfully completing the Know Your Customer (KYC) process and migrating to the mainnet. What was once promoted as a smooth transition into the decentralized phase has turned into a source of frustration and confusion.
The controversy gained momentum after the Pi Core Team issued updated wallet security guidelines. Rather than instilling confidence, the announcement caused uproar across social media platforms. Users were instructed to safeguard their seed phrases more diligently, but this step was perceived by many as a distraction rather than a solution.
For early adopters and long-time miners of Pi who have waited patiently for the project to reach this stage, seeing a zero balance after completing every requirement has felt like a betrayal. They have voiced concerns that the migration process may have technical flaws, or worse—may be masking a more significant problem with transparency and accountability.
Community Voices Growing Outrage
The backlash has been particularly intense on platforms like X (formerly Twitter), where users have been sharing screenshots of their blank wallets and tagging the Pi Network’s official accounts. The user @HaifengChen, a Pi miner since the project’s early days, did not hold back. In a viral comment under an official Pi post, he wrote:
“Give me back that damn Pi. I’ve worked hard for six years. You still haven’t mapped it. What’s the delay?”
Such messages resonate with many in the community who feel left in the dark. What compounds their frustration is the inconsistency in how wallet data is presented. Several users reported seeing multiple wallet addresses associated with their accounts—despite having verified only one—which has fueled further speculation about potential bugs or data migration errors.
The lack of a centralized support system and the overwhelming dependence on community moderators in Pi’s chat channels have only exacerbated the sense of abandonment. Users are demanding real-time updates and meaningful responses, not generic statements or FAQs.
Core Team’s Response Falls Short
The Pi Core Team has acknowledged the issues in recent blog posts and community updates. They have reiterated their commitment to ensuring a fair and accurate migration process and maintaining wallet integrity. However, their reassurances haven’t had the intended effect.
Instead of calming fears, these messages have been met with skepticism. Many believe that the core team is not doing enough to provide timely solutions. Users have requested a transparent migration status tracker, detailed breakdowns of failed mapping cases, and dedicated support for resolving individual wallet discrepancies.
While some technical setbacks are understandable given the scale and complexity of transitioning to a public blockchain, the radio silence around resolution timelines has sparked comparisons to other projects that lost community trust due to poor communication.
The biggest concern lies in whether users will ever receive the Pi tokens they mined over years. And if so, when?
Price Action Adds To Pressure
Adding to the turbulence is Pi’s market performance. At press time, Pi is trading at $0.6286, down 1.5% over the past 24 hours. On the daily chart, the cryptocurrency is currently consolidating below its major moving averages.
The 20-day simple moving average (SMA) is acting as a key resistance level at $0.70. Until Pi can break and hold above this resistance, any upward momentum is likely to be short-lived.
Technical indicators offer little relief. The Relative Strength Index (RSI) sits at 40, suggesting weakening buying pressure. The stochastic RSI does show signs of a potential short-term bounce, but overall market sentiment remains cautious.
Analysts warn that unless Pi’s team can restore confidence by addressing wallet issues and improving communication, the token could slide further toward its next support zone at $0.55. For many holders, this would be yet another blow after an already frustrating migration experience.
Will Phase 2 Solve It All?
As the controversy continues, rumors have begun circulating about a possible Phase 2 update. This next stage is rumored to bring major improvements to the migration system, clearer KYC procedures, and perhaps even a global wallet reconciliation process.
However, the Pi Core Team has not confirmed a timeline or concrete features for this rumored update. The community is split—some believe it will be the long-awaited solution, while others have grown skeptical and are calling for independent audits or third-party oversight.
For now, Pi Network remains at a critical juncture. If the team can successfully resolve the wallet and migration issues while increasing transparency, it could regain the community’s trust and regain technical momentum. But if the delays persist and communication remains vague, Pi risks alienating its most loyal supporters—many of whom have contributed years of mining, promotion, and advocacy.
Conclusion: Trust Hangs in Balance
What was once one of the most hyped blockchain projects in the world is now facing serious scrutiny from within its own ranks. The Pi Network’s core promise—accessible mining and decentralized inclusion—is being tested by real-world implementation challenges.
With a fragile market outlook and mounting user dissatisfaction, the Pi Core Team must act swiftly. Delivering transparent solutions, reliable support, and a clearer roadmap are not just expectations—they’re necessities.